Issue - Cannot Ping Connection Cache
Posted by Carmina Garcia on 04 July 2013 04:49 PM

If the connection cache does not ping this is NOT an Appeon Product Issue and is NOT covered by Technical Support.  

Usually, this is caused by incorrect username/password or other incorrect information supplied in the connection cache.  Alternatively, the next most common reason is the database is stopped.  Please work with your server and database administrator to resolve this issue.

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